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Call Center Representative Customer Service & Back Office

Company: Qualfon
Location: Harlingen
Posted on: September 20, 2022

Job Description:

Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients . Must be able to work onsite at 2200 S. Haine Dr. Harlingen, TX 78550 Our Mission: Qualfon' s mission is to help as many individuals as possible pursue their total vocation, create and an ever growing number of career development opportunities, and be the partner of choice for all our clients. Further your education and earn a college degree through our Qualfon University scholarship program FREE access to personal and professional support through the Qualfon Care Coaches' program Medical, dental benefits, vision and life & accident insurance for full-time employees Competitive wages Opportunities to earn additional income through incentives Paid time off We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values Qualfon is dedicated to ensuring all team members have !Our elite client demands the best! Join our team where excellence and high performance are recognized!We are an inbound sales and customer service center - Which means that customers are contacting you for help! Selling means simply answering calls and helping the customer to decide what products and services they need!Fantastic Bonus and Commission earning opportunities!Contact us to see if you qualify for an interview!Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family. What you will be doing: Ability to brainstorm possible solutions Fixing Customer Accounts and applying necessary discounts and perks Implement resolutions De-escalation of accounts Outstanding Customer Service What skills you will need: Be reliable in attendance, those who 'Show up, Go up'! Ready to be challenged by goals and a high standard of professionalism Have a growth mindset and be excited about learning new things! Be flexible with the working schedule; may be expected to work weekends, holidays, and events Have a high competency with PC based internet and knowledge of customer service principles and practices Excellent data entry and typing skills, 35 words per minute Eighteen (18) years of age or older on or before hire date Motivated to rise in responsibility and advancement Hiring Immediately for Call Center Onsite Positions! Job Type: Full-timePay: $13.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Day shift Evening shift Monday to Friday Weekend availabilityCOVID-19 considerations:We are 100% compliant with social distancing and safety first for our team members in all of our locations and offer flexibility for remote opportunities as necessary.Work Location: One location

Keywords: Qualfon, Harlingen , Call Center Representative Customer Service & Back Office, Administration, Clerical , Harlingen, Texas

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