SERVICE ADVISOR
Company: Charlie Clark Auto Group
Location: Pharr
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Service Advisor – Automotive We
need a Service Advisor who is an expert in the art and science of
customer service. Must be able to greet guests, schedule
appointments and act as a liaison between customers and service
techs. If you can make customers feel welcome and confident that
their needs are being met, then our dealership may be your next
career home. Put your people skills to work for us and find out
more now. Job Responsibilities Greet service department customers
promptly and courteously—attitude is everything! Listen to
customers and clearly translate repair needs to techs Upsell
additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates Adhere to policies on
vehicle care and operation Follow up on each repair and keep
customers informed of progress Sell and manage extended warranties
Inspect repair quality and ensure all work is complete Notify
customers when vehicles are ready for pick up Review and explain
repairs and associated costs with customers Handle minor customer
concerns and complaints Keep Service Manager informed of all
problems and potential problems Maintain Customer Satisfaction
Index (CSI) scores in accordance with dealership standards
Qualifications High School or General Education Degree (GED); and
six months to one year related experience and/or training; or
equivalent combination of education and experience. Valid Texas
driver license Benefits: 401(k) 401(k) matching Dental insurance
Employee discount Health insurance Life insurance Opportunities for
advancement Paid time off Vision insurance About Us: At Charlie
Clark Auto Group, (AMARU), we lead with LOVE in everything we do,
towards our people, our community, our family, and our faith.
Rooted in the enduring values and legacy of Charles and Dorothy
Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way
before us, LOVE is the driving force behind everything we do. Join
us and be part of our ORALÉ TEAM!
Keywords: Charlie Clark Auto Group, Harlingen , SERVICE ADVISOR, Customer Service & Call Center , Pharr, Texas
