DIRECTOR OF CLINICAL OPERATIONS

Company: University of Texas Rio Grande Valley
Location: Harlingen
Posted on: February 22, 2021

Job Description:

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539
Edinburg: (956)665-2451
Brownsville: (956) 882-8205

Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.
-- Faculty Recruitment:
College of Engineering & Computer Science: cecs@utrgv.edu Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to--bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. NOTE TO APPLICANT: If the position you are trying to apply does not have the "Apply for this Job" button, it is because this position has been identified under the non-competitive recruitment process and it is posted for specific UTB and UTPA employees. Please see Special Instructions for more details. Dear Applicant,Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:*Date of Birth*Social Security Number*Gender*Ethnicity/RacePlease make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu. Posting Number SRGV4648 Working Title DIRECTOR OF CLINICAL OPERATIONS Number of Vacancies 1 Location Department School of Medicine / Clinical Affairs FTE 1.0 FLSA Exempt Scope of Job Responsible for planning and managing the day-to-day operations of patient and clinical services and staff at all UT Health RGV owned and operated locations. Description of Duties --- Responsible for managing, planning, and coordinating the daily operations of all patient care services at all outpatient clinic sites.
--- Provides leadership and support to supervisor/lead staff in clinical areas.
--- Provides oversight and support for the delivery of patient services; acting as liaison with patients, businesses, academic administration and faculty; and planning for space allocation and prudent resource utilization between the clinic locations.
--- Demonstrates continuous re-evaluation of methods and approaches to assure efficiency and quality of all clinical services provided.
--- Continuously reviews workflows to ensure and promote patient safety, timeliness of services, maintain physical resources for efficient, cost effective and a safe environment.
--- Responsible for overseeing personnel functions including hiring, evaluation of performance and compliance, personal development related to clinical performance.
--- Works closely with clinic managers to assure strong support services to all practice sites.
--- Establishes standards of performance for each position and ensures expectations are met.
--- Ensures that patient satisfaction is maintained at every opportunity and provides opportunities for regular feedback.
--- Acts as point of contact for all patient complaints/incidents and takes appropriate action as needed.
--- Communicates with medical faculty and staff at all clinical sites to ensure the efficient flow of clinical services.
--- Ensures quality service delivery for all patients, staff and physicians.
--- Responsible for developing and maintaining a schedule of staffing assignments at all clinic sites.
--- Stays abreast of changing regulations that may impact clinical operations.
--- Performs other duties as assigned. Supervision Received General supervision from assigned supervisor. Supervision Given Direct supervision of assigned staff. Required Education Bachelor's degree of Science in Nursing, or health related field from an accredited university. Preferred Education N/A Licenses/Certifications Current State Licensure as a Registered Nurse in the State of Texas. Current Basic Life Support ( BLS ) certification. Required Experience Five (5) years of clinical experience, including a strong record of leadership in an ambulatory/outpatient setting or multi-specialty clinic/practice environment. Preferred Experience N/A Equipment Use of standard office equipment. Working Conditions Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Other Excellent organization, analytical, planning, written and verbal communication skills. Knowledge of performance improvement tools/techniques. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 09/21/2020 Grant Funded Position No EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the civil rights act of 1964, the title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non discrimination in it's education programs and activities, including employment. Special Instructions to Applicants Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth
*Social Security Number
*Gender
*Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu. Additional Information UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered. Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer. Required fields are indicated with an asterisk (*).

• * Are you now, or previously, employed by The University of Texas System or any of its institutions?
  • Yes - I currently am employed by the UT System or its institutions
  • Yes - I have previously been employed by the UT System or its institutions
  • No - I have never been employed by the UT System or its institutions
  • Yes
  • No
  • * Please select your highest level of completed education.
    • 6th grade education
    • 10th grade education
    • High School Diploma or GED
    • Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
    • Bachelors Degree from an accredited university
    • Masters Degree from an accredited university
    • Ph. D. or other terminal degree from an accredited university
    • None of the above
    • * Please provide the field of study for your education: (Open Ended Question)
      • * Please indicate the number of years of full time work experience you have directly related to the position in which you are applying for:
        • Less than 1 year
        • 1 year
        • 2 years
        • 3 years
        • 4 years
        • 5 years
        • 6 years
        • 7 years
        • 8 years
        • 9 years
        • 10 years
        • Over 10 years
        • * Do you meet the minimum requirements for this position?
          • Yes
          • No To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
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