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Medical Assistant

Company: Frontier Staffing PLLC
Location: Harlingen
Posted on: May 25, 2023

Job Description:


at Frontier Direct Care Harlingen

224 E. Jackson St., Harlingen, TX 78550


Empowering our members to take back control of their healthcare

Rescuing doctors from a broken system: see what our customers say

Giving our team members the autonomy to create and excel

Our members are able to truly change the outcomes of their lives


At Frontier, we deeply understand how to build products that people love. We care about creating and innovating our services to the benefit of our members. We are committed to finding the best healthcare solutions for the individuals and businesses in our community.

We care deeply about creating relationships with our members - and we hope you do too!

If you've had ENOUGH , lets transform healthcare together.


We're not solving a small problem, and we're not addressing a small market. We're going after healthcare, the one thing that consumes more of our money and more emotion than any other. Our ambition doesn't stop there. We are marching forward to create a platform to connect doctors and patients across South Texas. Next, all of Texas, the Southeast, then the Nation. We are building the healthcare platform of the future. At Frontier, you will have a massive impact on our product team; you will personally scale the vision of reinventing the doctor-patient relationship.


As a Medical Assistant, you'll have the opportunity to craft amazing user experiences to delight Frontier members.

We have embraced the direct primary care model and have created relationships with companies across the entire Rio Grande Valley. Our investors have entrusted us to build a team made up of special people like you who are looking to make an impact and do work that matters. Backed by business leaders in Texas and beyond, we're swinging for beyond the fences. We are building a household brand and a nationwide organization. We are here to do the best work of our lives, and we hope you are too.


Be on a team! Work with your paired PCP to create surprise and delight for your mutually assigned patient panel (we keep those panels small too)

Promote Frontier culture of being intentionally relational with the personal care members receive in and out of your practice.

Customize the member experience by communicating directly with your patients by phone, text, and email whenever you want. No barriers!

Work collaboratively with colleagues to constantly improve and hone your craft.

Be a hero! Make home visits with your PCP for home bound patients, house calls for moms with babies, office visits for busy professionals.



Experience: Current unrestricted certificate/license.

You love people and are highly relational.

You expertly handle sensitive matters with integrity and a high degree of confidentiality.

You are well-spoken and articulate, with a dash of charm.

You communicate a plan and follow through to complete execution.

You constantly seek feedback to improve yourself and those around you.


Taking Care of Your Future

100% FDC membership for your entire family

100% Medical Cost-Sharing membership for you, with options to add your family


Business expense reimbursement

Generous Time Off

Unlimited PTO

Flexible parental leave

Frontier-Sponsored Volunteer opportunities to give back to your community

Investing in Your Growth

$$$ each year towards your professional development

Ongoing leadership training

Custom MacBook Air

Extensive onboarding and training process


We believe in putting the right person in the right seat. Here's a little bit of the position you will fill, the day to day pulse of your work life at Frontier.

Know how DPC works (don't worry, we have an awesome training program)

Educate and empower members on how they can use their membership inside and outside of Frontier

Engage new sign ups and get them hooked on Frontier by taking proactive steps to schedule their first appointment

Create regular follow up to ensure members feel cared for and know that YOU have their back in the complicated medical system

Welcome all members at any point of contact. Healthcare can be scary, but your smiling face and attention to detail lets them know they are in good hands.

Answer phone calls, texts, emails etc. to schedule appointments, refill prescriptions, request medical records-whatever the member needs. Create surprise and delight.

Be a quarterback for your PCP - Your PCP calls the plays and you help carry the ball forward. Coordinating and anticipating physician needs related to patient care to set him or her up for success. Here is a list of a few of those items.


Our recruitment process is highly personalized as we find the right position to leverage the skills that set you apart, challenge and drive your goals. It's all about timing and we want to learn about one another. We encourage you to be selective - after all, deciding to join a company is a big deal. By throwing your name in the hat with this application, you're offering our People Office the chance to review your background and interests to discuss future opportunities.

Frontier Direct Care is an equal opportunity employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Frontier Staffing PLLC, Harlingen , Medical Assistant, Healthcare , Harlingen, Texas

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