Collection Agent - Remote - Work From Home - Harligen, TX - $13.00/hr. and Up
Company: Southwest Credit Group
Posted on: May 11, 2022
The Collections Agent - Remote - Work From Home will pursue
past-due accounts according to the Company's Standard Operating
Procedures and governmental regulations in order to achieve
delinquency objectives without sacrificing customer service
standards. Other duties may be assigned.
MUST Live in Texas to be considered for the position
Essential Duties and Responsibilities:
* Persuades delinquent customers to establish repayment terms using
computer system and various collection software while using
professionalism, tact and adhering to all applicable collection
* Achieves production goals and standards for servicing delinquent
accounts without sacrificing quality of service.
* Follows Client Operating Standards, State and Federal Legal
Requirements and Regulation in regard to Collections.
* Accurately and thoroughly notates each account with efforts
performed and results attained.
* Handles PCI Data confidentially and securely.
Collector Agent pay rate is $13.00 - $14.00 based on experience
Spanish Bilingual Collector Agent pay rate is $15.00 - $16.00 based
on experience. (Spanish test is required)
Remote WFH Collector Training Classes in January and February
* 2+ years' experience in Debt Collections
* Effective communication, negotiation, and problem-solving
* Ability to multi-task in a production driven environment
* Must be comfortable navigating between multiple computer screens
* High School Diploma/GED required
* Must be 18 years of age or older
This Position is a Remote - Work From Home Position
You Must Meet the Following Equipment Requirements to be Considered
for the Position
Wired High-Speed Internet Connection
* 10 Mbps download speed and at least 4 Mbps upload speed.
* You can test your Internet speed by visiting speedtest.net
* Internet router- No WIFI
Personal Desktop or Laptop Computer
* PC or Laptop running Window 10 or newer (Chromebooks and Macs are
* Computer needs to be 2019 or newer to have acceptable processing
* 8 Gb Memory
* 1 USB Type A 2.0 (Standard headset USB)
* Network Latency Max 250 MS latency max
Headset & WebCam
* Noise cancelling headset with USB Connection to computer
* Internal or External Web Camera
* Must have a home office set up and ethernet cord you can connect
to your computer.
* Quiet workspace free of background noise and distractions
* Private area acceptable for webcam use
SWC Group offers:
* Holiday and Vacation Plan
* Medical, Dental and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Plans
* HSA (Pre-tax) Savings Account
* 401(k) Plan with matching contribution
* Employee Referral Bonus
* Paid Training Program
Client requirements for this campaign require a clean background
check and a negative drug test result
Keywords: Southwest Credit Group, Harlingen , Collection Agent - Remote - Work From Home - Harligen, TX - $13.00/hr. and Up, Human Resources , Harlingen, Texas
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