Client Service Associate I
Posted on: February 5, 2020
Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures.
The Branch Client Service Associate is accountable for delivering
high quality and efficient service to both internal and external
clients by assisting with the Branch's overall workflow processes
and providing routine client support. This role reports directly
into either the Branch Client Service Management Manager or the
Branch Client Service Supervisor. The Branch Client Service
Associate contributes to key business outcomes such as client
retention, client satisfaction, enhancing AJG's value to our
clients and prospects, achieving operating/margin targets and
fostering a culture of performance and continuous improvement.
Supporting the business priories of Production team members and the
Client Service function.
Adhering to efficiency/productivity and process standards such as
data and documents requirements, timelines, tool usage, etc.
Assists with the Branch's overall workflow processes.
Creates documents, certificates, etc. using appropriate systems and
resources, which may include communications, forms, certificates,
- High school diploma or GED.
- 1+ years directly applicable experience.
- Proficiency in Microsoft Office.
- Basic Math skills. Desired:
- Associate's degree, professional certification, or equivalent
training and experience preferred.
- Previous experience managing client relationships.
- Exceptional organizational skills.
- Proficient in using technology as a tool to maximize
productivity and quality.
- Strong written and verbal communication skills.
U.S. Eligibility Requirements:
- Interested candidates must submit an application and resume/CV
online to be considered.
- Must be 18 years of age or older.
- Must be willing to submit to a background investigation; any
offer of employment is conditioned upon the successful completion
of a background investigation.
- Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
- Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosure. Gallagher
offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more.
Gallagher believes that all persons are entitled to equal
employment opportunity and does not discriminate against nor favor
any applicant because of race, sex, color, disability, national
origin, religion, creed, age, marital status, citizenship, veteran
status, gender, gender identity / expression, actual or perceived
sexual orientation, or any other protected characteristic. Equal
employment opportunity will be extended in all aspects of the
employer-employee relationship, including, but not limited to,
recruitment, hiring, training, promotion, transfer, demotion,
compensation, benefits, layoff, and termination. In addition,
Gallagher will make reasonable accommodations to known physical or
mental limitations of an otherwise qualified applicant with a
disability, unless the accommodation would impose an undue hardship
on the operation of our business.
Keywords: Gallagher, Harlingen , Client Service Associate I, Other , Harlingen, Texas
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