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Company: BCFS Health and Human Services Business Unit: RSD
Title: Direct Care Worker - Bilingual
Position: Direct Care Worker II
Job Family: Service Provider
Program: BCFS Health and Human Services:
Status: Regular Full-Time
Comp. Grade: 1
Grade Profile: 3-7
Education: Required - High school diploma, or equivalent
Preferred - 2-year associate's degree from accredited
program/institution, or two or more years of college-level course
work in a related human services field
Experience: Required - 1 year related experience and/or training
in a related human services field
Preferred - 2 plus years' related experience and/or training in
a related human services field
Summary: The direct care worker supervises children, using
reasonable actions to ensure the safety and well-being of each
child, effectively communicate facility and programmatic behavioral
expectations and limitations to children, and maintain compliance
with agency policies and procedures and established state and
federal standards and requirements.
To successfully perform this job, the employee may be expected
to perform the following, with or without reasonable accommodations
in accordance with the Americans with Disabilities Act of 1990:
Provide sustained and uninterrupted direct supervision of the
children assigned to the worker from the start of the assigned
shift until relieved.
- Follow the instructions of medical/clinical staff regarding
each child and inform Unit Manager of information impacting the
basic health and well-being of children assigned to the
Approved (ADA) Rev.5/13/19
Communicate in a positive and respectful manner with children,
families and all agency staff including supervisors, co-workers,
therapists, student interns, and volunteers.
Frequently traverse from one area of the facility to another
both indoors and outdoors as needed to provide direct supervision
Effectively communicate behavioral expectations and program
regulations to children and enforce compliance with regulations and
expectations by all children assigned to the worker.
Complete all required documentation prior to completion of
Meet all pre-determined deadlines required by program supervisor
and federal partners.
- Communicate effectively in writing and verbally in English and
Meet all federal and state regulatory guidelines and standards
that are applicable to this position.
Document all serious incidents, daily progress and activities
completely, accurately and in a timely manner and in compliance
with agency policies and procedures.
Assist with orientation of new children and staff.
Provide input into development of treatment plans as appropriate
Use positive child management techniques including verbal
redirection, de-escalation and containment.
Plan, organize and supervise activities for children in
accordance with the daily activity schedule.
Teach constructive behavior and social skills, realistic
problem-solving behaviors, responsible time and money management,
conversational English, personal hygiene and life skills.
Assist children with homework assignments.
Maintain an orderly and clean children's living area including
assisting in the household and children's laundry, overseeing daily
chores, identifying routine maintenance work/repair and reporting
it to the Unit Manager.
Maintain and update records regarding children's clothing and
Maintain a secure campus environment by making rounds as
required, and by using proper application of radio communication
protocols including responding to all radio calls.
Take actions to promote positive interaction between children
and encourage children to take responsibility in the daily routine
of the facility.
Model culturally and socially desired behaviors while explaining
the behaviors to children to facilitate learning and replication of
Work evenings, weekends and holidays as needed or requested by
Implement BCFS safety protocols including evacuating with
children and other staff in case of an emergency.
Maintain confidentiality in all areas of child and program
- Maintain BCFS HHS professional and ethical standards of conduct
outlined in BCFS employee handbook including demonstrating respect
for agency staff, children, and community members and complying
with required dress code at all times.
Credentials, Skills and Abilities:
- Maintain current licenses and certificates required for the
position including but not limited to
FirstAid CPREmergencyBehavior InterventionOther:
Pass a pre-employment drug screen and random drug screens
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background
- Demonstrate the ability to:
a. Respond sensitively and competently to the service
population's cultural and socio-economic characteristics
b. Work collaboratively with other staff members, service
providers and professionals
Approved (ADA) Rev.5/13/19
c. Communicate effectively in writing and verbally in English
d. Provide crisis intervention according to training provided by
BCFS HHS when needed to maintain a safe environment.
e. Work in a fast paced environment and maintain emotional
control and professional composure at all times.
f. Maintain computer literacy required to meet the
responsibilities of the position.
g. Work effectively and without intensive supervision both
independently and as a member of a multidisciplinary team
- Demonstrate a working knowledge of all Residential Services
policies and procedures.
Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
English (United States)
If you like to work with people that believe they can make a
difference in the world, this is the company for you!
It is the policy of BCFS System of Companies and its affiliated
organizations to provide equal employment opportunity and treat all
employees equally regardless of age, race, creed/religion, color,
national origin, immigration status or citizenship status, sexual
orientation, military or veteran status, sex/gender, gender
identity, gender expression, disability, genetic information or
genetic predisposition or carrier status, marital status,
partnership status, victim of domestic violence, sexual or other
reproductive health decisions, or other characteristics protected
by applicable law.
Click here to view the "EEO is the law" poster